customer support

Record your shop's activities
This app records your shop's activities related to cart, checkout, order, refund, fulfilment, inventory, product, customer and many more. Basically the logs have been categorized into 3 types.
Admin Logs - Includes activities related to cart, checkout, order, refund, fulfilment, inventory, product, customer etc.
Assets and Theme Logs - These logs are related to assets and files in your themes
Important Event Logs - Some important events happening across your store

The number one reason your customers get in touch is to ask questions about a product they bought or plan to buy. You will notice a pattern after having many such conversations - most of their concerns can be addressed with the same answers.
Once you know these questions and have answers for them, you can add them to our FAQ app. This will free up your support time because users will find the answers they need and won't reach out. That's why having a simple FAQ section laid out on your page is important to your bottom line.

We put our best into Shopify FAQ app
1000+ hours of development
10-year experience in web applications development
30+ predefined icons
This Accordion FAQ is for you
If you want boost your sales by answering clients’ questions and eliminating obstacles to purchase
If you want to help your clients understand your products, services and conditions better
If you want to reduce support time and cost by up to 40%, preventing the most frequent enquiries

fabReturns: The only truly complete returns platform. Created by a brand expert.
fabReturns makes returns, exchanges and store credits super simple for your customers so you can boost sales, lower return shipping fees and eliminate additional warehouse costs. Do more good with option to donate returns.
All Features. All the Time
All features, all the time. Includes any new features we add to enhance the app. Custom integrations are available. Contact us by emailing help@fabreturns.com

Simple setup, no coding required
Jewelry Solution is a complete, simple-to-setup technology. As a friendly and inexpensive solution tailored to jewelers' needs, it provides a better experience for customers. More sales can be converted while simplifying jewelers' internal processes.
Everyone is integrated. Everything is integrated. Jewelers will be able to import and manage products, orders, customers, inventory, billing, marketing and reports in one place only, while physical stores will also be able to integrate everything with the Shopify native POS system.

Say hello to your customer
Callback app helps you grow your business. You will be able to call back your customers faster than your competitors thus sell faster.
Look and feel
Callback Shopify app will help your store to look finished. From customers perspective it's important to purchase from the store they can trust.
Value of your brand

EVM Custom Form Builder App
Easy to Use | Professional Design | Create Any Type of Custom Forms
This app will allow you to create any type of custom forms for your store easily. You can create Wholesale, customer registration, contact us and many more with this app. Everything is manageable from admin side and the drag n drop interface makes it very easy to create form in few clicks.
The app saves all your data in admin side so you can see the entries in admin anytime. It also sends email notifications for each entry.
Forms that you can create with this App

Zooomy Accordions
Accordion apage is extremely important and helpful for customers to clear their doubts before they make purchase. A well made page answering all the questions in a detailed manner will help increase sales.
Our app is very easy to set up and anyone with no coding background can make accordions for their store. 1 click install installed the code automatically on the target page. Customize the accordions with different settings to match your store theme.

Retention Optimizer
Retention Optimizer helps you to better understand your customers base, identify loyal and at risk customers, visualize the effectiveness of your marketings campaigns and implement win back campaigns.
Benefits
Understand your customer retention metrics
View your retention metrics over time
Understand your retention segments
Cluster your customers in cohorts and view their lifetime
Measure your marketing activities in customer activation KPIs
Get weekly e-mail with retention KPIs and trends

If you're an online seller, you will be eager to know how your products have been received in the market. Stay informed about customer experience trends by sending surveys to your Shopify customers using the Zoho Survey add-on while they complete each online order. Hear from them and add power to your sales. Choose from our collection of over 200 ready-made templates or create a survey of your own.
Detailed description
Integrate your Shopify account with Zoho Survey to boost your results. With this integration, you can:
Send order-specific surveys