The Returns Management System App integrates with Shopify and provides for a seamless experience for managing returns. We make it easy for your customers to file a return and we make it easier for you handle returns requests.
This app is bundled with tons of features. Some notable features are:
1. Easy for Customers
Simply embed a Request Creation form on your store and allow your customers to create returns without logging in.
2. Easier for Owner
As a Merchant you can quickly create a Return Request from the Admin Panel. It lets you record everything like Item Status, Quantity , Return Reasons etc.
3. Send Prepaid Return Shipping Label to Customer
Admin can quickly generate and send Prepaid Return Shipping label to customers directly from the App.
4. Automate Return Shipping Labels
The App will allow customers to generate and print pre-paid shipping labels without any intervention from support personnel. This will save a lot for time for Shop Owners. Simply activate it from the settings panel and customer will have the ability to create prepaid returns label on their own.
5. Allows your customers to return Multiple Products in a Single Request
Allow customers to return multiple products in a single return request.
6. Highly Informative and Graphical Reports
Reports include Most Returned Products, Return Percentages etc. These Reports provide actionable insights to reduce costs and improve profitability.
Attach images to the return request
Customers can optionally upload images of items (defected parts) while creating a return request.
8. Custom Return Reasons
Set Up Custom Return Reasons like "Wrong Size", "Damaged", "Wrong Color" etc. You can create as many custom reasons to suit your workflow.
9. Custom Item Status
You can set Custom Status for every Item included in the Return Request.
10. Return time window
This features allows you to define a time window (in days) for creating a return. So if a customer tries to create a return after the time window has passed, the system will display a customizable “Return Window Expired” message
11. Exclude Products from Return
Simply select a product category and customers wont be able to include it in the return request
12. Disable International Returns
It is now possible to prevent international customers from filing a return request.
13. Override Return Rules
As Admin you can override the rules and manually create a return request.
14. Setup Terms & Conditions
Quickly add a Terms and Conditions Check-box on the Request Creation form.